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txeis:browsersettings

TxEIS Recommended Browser Settings

Updated February 2018

The TxEIS Browser Settings document lists supported browsers and recommended browser settings which will allow you to utilize the TxEIS system at its fullest potential on any personal computer.

Supported Browsers

Currently, TxEIS supports the following browsers:

For PC users:

  • Google Chrome (current version)
  • Mozilla Firefox (current version)
  • Internet Explorer (IE) 11

For Mac users:

  • Apple Safari (current version: Mac only)

Note: Safari is the only browser that TxEIS supports on the Mac.

Please check your browser settings to ensure that your browser is set up to produce the best results with TxEIS.

Screen Resolution

The minimum recommended screen resolution is 1280 x 1024.

Task Bar Setup

Windows 7 allows pages to be opened directly from your task bar. With the TxEIS system, this feature will allow you to easily access different reports, pages, and applications, all from one centralized location. This feature is disabled by default but recommended for TxEIS.

Right-click the desktop, and select Personalize. The personalization dialog box is displayed.
Under See also (located near the bottom-left corner of the dialog box), click Taskbar and Start Menu. The Taskbar and Start Menu Properties dialog box is displayed.
On the Taskbar tab under Preview desktop with Aero Peek, select Use Aero Peek to preview the desktop.
Click OK.

Browser Setup

Google Chrome

To ensure optimal security when using Chrome, you must turn off some default settings using the following steps. From the Chrome menu, select Settings. From the Settings page, click Show advanced settings.

Note: The following three settings are found under Privacy and security, which can be accessed by clicking Advanced at the bottom of the Settings page.

Clear Cache on Exit

Content settings
Click Cookies.
Select Keep local data only until you quit your browser.

Enable Pop-up Windows

TxEIS uses pop-up windows to display reports and other information. The TxEIS website must be set up as an allowed site.

Content settings
Click Popups
If Blocked (recommended) is selected, go to the next step.
Next to Allow, click ADD.
In the Site field on the Add a site dialog box, type the exact website address that you use to access TxEIS.
Click ADD.

JavaScript (Enabled by Default)

JavaScript must be enabled for the TxEIS website for proper operation of TxEIS. JavaScript is enabled by default in the most current version of Chrome. To make sure it is enabled follow these instructions.

Content settings
Click JavaScript
If Allowed (recommended) is NOT selected, go to the next step (or select Allowed (recommended)).
Next to Allow, click ADD.
In the Site field on the Add a site dialog box, type the exact website address that you use to access TxEIS.
Click ADD.

Disable AutoFill

AutoFill may cause some fields within TxEIS applications to fill automatically.

Passwords and forms
Click Autofill Settings.
Deselect On (the field changes to Off).

Mozilla Firefox

From the Firefox menu, select Options. The Options dialog box is displayed with the General tab as the default tab.

Note: The following three settings are under Options.

Accept Cookies

Privacy
Under History in the Firefox will field, select Use custom settings for history.
Select Accept cookies from sites.
This option should be selected by default. If you do not want to accept cookies from all sites, continue to the next step.
Next to Accept cookies from sites, click Exceptions. The Exceptions - Cookies dialog box is displayed.
  • Under Address of website, type the exact website address that you use to access TxEIS.
  • Click Allow. The website is displayed under Site, and the Status is set to Allow.
  • Click Close.

Clear History When Firefox Closes

Privacy
Under History in the Firefox will field, select Use custom settings for history. (This should have been selected in the previous step.)
Select Clear history when Firefox closes.
Click Settings…
Ensure the following fields are selected:
  • Active Logins
  • Form & Search History
  • Cookies
  • Cache
  • Click OK.

Enable Pop-up Windows

TxEIS uses pop-up windows to display reports and other information. The TxEIS website must be set up as an allowed site.

Content
Select Block pop-up windows.
Next to Block pop-up windows, click Exceptions. The Allowed Sites - Pop-ups dialog box is displayed.
  • Under Address of website, type the exact website address that you use to access TxEIS.
  • Click Allow. The website is displayed under Site, and the Status is set to Allow.
  • Click Close.

Note: The following three configurations use the address bar. In the address bar, delete any existing website address and type “about:config” and press ENTER. A warning message is displayed (deselect Show this warning next time if you don't want to see this warning every time). Click I accept the risk! The Mozilla Firefox preferences are displayed.

Enable JavaScript (Enabled by Default)

JavaScript must be enabled for the TxEIS website for proper operation of TxEIS. JavaScript is enabled by default in the most current version of Firefox. To make sure it is enabled follow these instructions.

Address bar
In the Search field, type “javascript.enabled”. As you type a list of matches is displayed.
The Value column should be true. If it is not, right-click javascript.enabled and select Toggle to enable JavaScript.
Close Firefox to save changes. You may need to restart Firefox for the changes to take effect.

Refresh Page on Every Page Request

Address bar
In the Search field, type “browser.cache.check_doc_frequency”. As you type a list of matches is displayed.
Double-click this setting in the list: browser.cache.check_doc_frequency. The Enter integer value dialog box is displayed.
The default value is 3. Change the value to 1. Click OK.
Confirm the browser.cache.check_doc_frequency value changed from 3 to 1 in the Value column.
Close Mozilla Firefox to save the changes.

Prevent Timeouts

Address bar
In the Search field, type “network.http.response.timeout”. As you type a list of matches is displayed.
Double-click this setting in the list: network.http.response.timeout. The Enter integer value dialog box is displayed.
Replace the existing value with 3600 (or greater). Note that this is the number of seconds. 3600 seconds equals one hour. Click OK.
Confirm the network.http.response.timeout value changed accordingly in the Value column.
Close Mozilla Firefox to save the changes.

Internet Explorer

From the Tools menu (gear icon), select Internet options. The Internet Options dialog box is displayed with the General tab as the default tab.

Refresh Page on Every Page Request and Clear Cache

General tab
Under Browsing history, click Settings.
Under Check for newer versions of stored pages, select Every time I visit the webpage. Click OK.
Select Delete browsing history on exit. Or, click Delete to manually delete all browsing history and to clear the cache.
If Delete browsing history on exit is selected, all browsing history will be deleted, and the cache will be cleared each time you exit Internet Explorer.
If Delete browsing history on exit is not selected, you can manually delete all browsing history and to clear the cache. Click Delete. Select all options except Preserve Favorites website data, and then click Delete.

Display Web Pages as Tabs

General tab
Under Tabs, click Tabs.
Under Tabbed Browsing, select all options except Open only the first home page when Internet Explorer starts.
Under When a new tab is opened, open, select The new tab page.
Under When a pop-up is encountered, select Always open pop-ups in a new tab.
Under Open links from other programs in, select A new tab in the current window.
Click OK.

Add TxEIS to the Trusted Sites

Security tab
Under Select a zone to view or change security settings, select Trusted sites.
Click Sites.
In the Add this website to the zone field, type the exact website address that you use to access TxEIS, and then click Add.
Note: If the website address begins with https, select Require server verification (https:) for all sites in this zone. If the website address does not begin with https, ensure that Require server verification (https:) for all sites in this zone is not selected.
Click Close.

Enable Downloads (Enabled by Default)

Enable Downloads is enabled by default in IE11. To make sure it is enabled follow these instructions.

Security tab
Under Select a zone to view or change security settings, select Trusted sites.
Click Custom level.
Under Settings, scroll to the Downloads section.
Under File download, select Enable.
Click OK. If any settings were changed, a warning message is displayed confirming the changes.
Click Yes.

Enable Pop-up Windows

TxEIS uses pop-up windows to display reports and other information. Your TxEIS application website must be set up as an allowed site.

Privacy tab
Under Pop-up Blocker, select Turn on Pop-Up Blocker.
Click Settings.
Under Exceptions in the Address of website to allow field, type the exact website address that you use to access TxEIS.
Click Add. The website is displayed under Allowed sites.
Click Close.

Reset Zoom Level for New Windows and Tabs

The zoom level for Internet Explorer can be changed at any time from View > Zoom or by using the mouse. However, TxEIS performs best when the zoom level is set to 100%; otherwise, some features may not display correctly.

Advanced tab
Under Accessibility, select Reset zoom level for new windows and tabs.
Click OK.

Compatibility View

Compatibility View must not be enabled in Internet Explorer. Ensure that Compatibility View is turned off.

From the Tools menu (gear icon), select Compatibility View settings.

Under Websites you've added to Compatibility view, ensure that your TxEIS application website is not listed.
Ensure that the Display intranet sites in Compatibility View field is not selected.

Safari (for Mac)

From the menu bar, select Safari, and then select Preferences.

Note: All of the settings are performed in the Preferences dialog box.

Enable Cookies

Cookies are enabled by default in Safari. To make sure they are enabled follow these instructions.

Privacy.
Next to Cookies and website data, select Allow from websites I visit.

Enable Pop-up Windows

TxEIS uses pop-up windows to display reports and other information. By default, Safari blocks pop-up windows. The pop-up blocker must be disabled for the TxEIS website for proper operation of TxEIS.

Security
Next to Web content, ensure that Block Pop-Up Windows is not selected.

Enable JavaScript (Enabled by Default)

JavaScript must be enabled for the TxEIS website for proper operation of TxEIS. JavaScript is enabled by default in Safari. To make sure it is enabled follow these instructions.

Security
Next to Web content, ensure that Enable JavaScript is selected.

Disable AutoFill

AutoFill may cause some fields within TxEIS applications to fill automatically.

AutoFill
Next to AutoFill web forms, clear all four check boxes.
txeis/browsersettings.txt · Last modified: 2018/03/06 10:35 by lrosdahl

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