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parentaccess:myaccount:myaccount

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My Account

txConnect > My Account

The My Account page allows you to review and change your account settings and add students to your txConnect account.

A pop-up message is displayed notifying you of the next steps for enrolling a student or adding a student to your account. You can click the buttons on the pop-up window to go directly to the specific location for completing the steps, or you can follow the steps below.

Enroll a student in the district:

For a student who is not enrolled in the district, click Enroll a New Student to access the New Student Online Enrollment page where you can complete the enrollment process online. You must already have verified your email address before this button is displayed.

Add a student to your txConnect account:

To add a student to your txConnect account:

  • The student must be enrolled in the district.
  • You must have a valid student portal ID issued by the student's campus.

Click Add or Remove Student. Add the following information under Add Student to txConnect.

Student Portal ID

Type the student portal ID provided by the student's campus. If you do not have this ID, you must contact the campus to get the ID. You cannot add a student without entering a valid student portal ID.

The ID is case sensitive and must be entered exactly as it appears (example: qbQgk3qAs2z).

Birth Date

Type the student's complete birth date. The date entered here must match the birth date in the student's record at the campus. You cannot continue without entering the correct birth date.

Click Add.

If your student was successfully added to your account, his name will appear in the Students list on the left side of every page. Your students will be listed in alphabetical order, not the order in which they were added.

Delete a student from your account:

You can delete a student from your account; however, you will need to have a valid student portal ID issued by the student's campus if you wish to re-add the student at a later time.

Below Manage My txConnect Students, click Add or Remove Students.

Click for the student you want to delete.

The student will no longer appear in the Students list on the left side of every page.

Update and verify your email address:

You must provide and verify your email address before you can access features that require your email address. You can update your email address at any time.

If no email address has been entered, enter the address.

Email Address

Type your current email address.

• Your email address must be entered in a valid format (e.g., name@domain.com).

• You cannot enter an email address that is already in use.

Confirm Email Address

Retype the email address to confirm that you typed it as intended.

Click Verify Email Address.

You will receive an email message at that address containing a verification link. When you receive the email message, click the link.

If you entered an email address when you registered for this txConnect account, you should have received an email message in your Inbox with a code allowing you to verify your email address.

Verification Code

Copy-paste the verification code that was sent in the email message.

Click Verify Code.

  • If the code was entered accurately, your email address is displayed.
  • If the verification code is unsuccessful, click Resend Code to send a new code.

Below Manage My txConnect Students:

Rights

The icon in this column indicates whether your registered email address and guardianship status entitles you to access the student’s data.

The program compares the email address entered for your account (in the Email Address section on the My Account page) to the email address that is on file at the campus, and also determines if you are a guardian for the student.

- Indicates that the registered email address does not match the the parent contact record at the campus, and/or that you are not the student's guardian.

- Indicates that the registered email address matches the parent contact record at the campus and that you are the student's guardian.

Hover over the icon to view the associated message.



• If an incorrect email address is entered for your txConnect account, you can change (and re-verify) it on the My Account page under Email Address.

• If an incorrect address is on file at the campus, you must contact the campus.

Paperless

(iTCCS only) Select to opt out of receiving paper copies of report cards and IPRs. You can access these electronically.

Change or remove your email address:

Once you have verified your email address, you can click Change or Remove at any time to change the email address registered, or to remove the email address.

  • If you click Change or Remove, the current email address is removed.
  • The email address fields are displayed allowing you to register another email address.

If you remove or change your email address, your alert notification options will be reset. To reset your alerts, go to Alerts > Subscribe to Alerts and set the Alert Notification Type field according to your preferences. The option to receive alerts by email will not be available unless you have an email address successfully verified.

Register a mobile phone number:

Registering your mobile phone number enables you to receive alert notifications as text messages, and it also allows you to receive a link to the txConnect login page for your student’s campus in a text message.

IMPORTANT: If you change cell phone carriers, you may stop receiving alert messages, and you may need to re-register the number.

Under Mobile Number/Text Message:

Mobile Number

Type the cell phone number to be registered in the AAANNNNNNN format, where AAA is the area code, and NNNNNNN is the number. Do not use hyphens.

Confirm Mobile Number

Retype the number to confirm that you entered it correctly.

Click Verify Mobile Number.

You will receive a text message at the number entered which will contain a verification code. The fields above will be replaced with the Verification Code field.

Verification Code

Type the verification code that was sent in the text message.

Click Verify Code.

  • If the code was entered accurately, a message is displayed indicating that you have successfully signed up to receive text messages.
  • If the verification code is unsuccessful, click Resend Code to send a new code.
  • If you sent the code to the wrong cell number by mistake, click Cancel to cancel the request.

Change or remove your mobile number:

Once you have verified your mobile number, you can click Change or Disable at any time to change the cell phone number registered, or to disable registration of the number.

  • If you click Change or Disable, the current number is removed.
  • The mobile number fields are displayed allowing you to verify another number.

Update your password:

You can update your txConnect account password at any time.

Next to Password, click Update to expand the section.

Old Password

Type your current password in order to verify your access.

New Password

Type a password that you will use when you log on to txConnect.

  • The password must be 8 to 25 alphanumeric characters.
  • Use a combination of the following: uppercase, lowercase, numeric, and/or punctuation (e.g., aBcd1234).
  • Your password is case sensitive (i.e., you must always type it exactly as it is entered here, including uppercase and lowercase letters).
Confirm New Password

Retype your password exactly as it was typed above. This step confirms that you typed your password as you intended.

Click Save.

Update your hint questions:

Hint questions and answers are used to verify your identity if you have forgotten your password. You can change the question, the answer, or both at any time.

Next to Hint Question, click Update to expand the section.

Question

Select a question to which you will provide an answer. This question will be asked in the event that you lose your password.

Answer

Type the answer to the question.

You will be required to answer the question correctly in order to recover your password. Be sure to select a question for which you will easily remember your answer.

IMPORTANT: The answer is case-sensitive (i.e., you must always type it exactly as it is entered here, including uppercase and lowercase letters).

Click Save.

View campus bus application codes:

The campus bus application codes are not used in all districts, and data is only displayed in it has been entered by the campus. The application codes are used by parents to log on to third-party software that tracks the buses their students will be riding. Each campus has a unique code. You can copy/paste the code when you log on to the third-party software.

For students you have registered to your txConnect account, the campus bus code is displayed if the student's campus has entered the data.

Set account options:

Hide Enrollment Popup (My Account)

Select to disable the pop-up message that is displayed on the My Account page notifying you of the next steps for enrolling a student. If you clear this field, the pop-up message will be displayed every time you access the My Account page if you have created a txConnect account but have not yet enrolled or added a student to your txConnect account.

Hide Registration Popup (Summary)

Select to disable the pop-up message that is displayed on the Summary page notifying you of the next steps for registering a student. If you clear this field, the pop-up message will be displayed every time you access the Summary page if you have added an enrolled student to your txConnect account.

Both of these pop-up messages can also be disabled when displayed by selecting Do not show this again before closing the window.

parentaccess/myaccount/myaccount.1500568994.txt.gz · Last modified: 2017/07/20 10:43 by jstanford

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